Category: Wiki

We don’t recommend solutions that combine routers with built in wifi and modem as they will not perform as good as a dedicated solutions. Broadband Routers for NBN/Fibre/Bonded Copper/Wireless The Mikrotik routers have the best traffic management (QoS), security and advanced feature…

When logging a support ticket please provide the following information with as much detail as possible to help us diagnose and fix the problem as quickly as possible. If there are speed issues: * While doing a speed test please also…

Broadband Service Qualification Email the Nehos Sales team via sales@nehos.net to qualify the address/location you wish the broadband service to be installed, and the team will confirm the broadband service details and availability. If you are ordering an NBN service, the…

Nehos provide 24/7 broadband services however on rare occasions for reasons outside our control services can experience momentary or longer disruption. We will always restore services as soon as possible. The table below represents the target resolution time for any such…

If not using auto provisioning within your Yealink handset you can manually create dial-now (dial plan) rules directly within the phone web interface. Under Settings > Dial Plan > Dial-Now enter the following entries (Australia) as shown. ^0[23478][0-9]{8}$, ^[0-9]{8}$, 000, ^0011[0-9]+$,…

Voicemail gets emailed to a nominated email address. (Note: The option to retrieve voicemail via handset is only limited to our Cloud PBX Advanced platform.) Voicemail greeting can only be setup via a phone/handset by dialing *98. The voice prompt will…

This service allows users to dial preset numbers (with many digits) by dialing a short special code.  The default speed dial code is *130 (You can change this access code from the Cloud PBX Business portal under Settings > Access Codes….

Please click each name to hear the hold music and email support@nehos.net with the name of your choice. Uplifting Acoustic Morning with Coffee Bright Sunshine Day by Day The Beach Melodic Acoustic Reflections The Power Inside City Life

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