The Directory/BLF List is used to enter the list of extensions the user would like to have as contacts. When used with the Busy Line Field enabled phone, the user can select some of those extensions to be monitored by BLF…
Cloud PBX DID Operation Times
Login to the Cloud PBX Portal and go to DID > Show Advanced Options > Operational Times The Current Date and Time is shown in the top of the window. This is the date and time you need to base your…
Cloud PBX CRM Integration – Hubspot
Login to the Cloud PBX portal (pbx.nehos.com.au or pbx2.nehos.com.au) with your credentials. On the left menu, select CRM. Enable : Whether you want to enable CRM integration with PBXware. CRM type: Select the preferred CRM type. Only services available on the…
Call Recordings
How to Record Outgoing Calls from an Extension NOTE: Settings ‘Silent’=’No’ will tell all callers that their conversation is being recorded. In some countries this is obligatory. How to Record Inbound RING GROUP Calls How to Record Inbound QUEUE Calls How…
Call Pickup
There are two types of call pickup: Call pickup Call pickup allows you to answer a call from any ringing phone that has the same call group as your phone. If more than one phone is ringing, you would have no…
Call Parking
How to Park a Call During an active conversation, dial ‘#700‘. The call will be parked on first available Call Park Extension (e.g. 701). A parked call can be picked up from any system Extension by dialing parked Extension (‘701’). Note:…
Call Forwarding
Extension Login to the Cloud PBX Portal and go to Extensions > Edit Extension > Enhanced Services Click the Check icon so it turns green > Hit Save Click the Call Forwarding Edit icon > check the box of one type…
SIP Registration
SIP Registration is only for telling the Nehos SIP Proxy which IP and port to send a call (inbound DID) to the customers equipment. The industry default is 3600 seconds, i.e., 1 hour. It should not be set higher than this….