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Broadband Support

When logging a support ticket please provide the following information with as much detail as possible to help us diagnose and fix the problem as quickly as possible. If there are speed issues: * While doing a speed te

Broadband Services Ordering Process

Broadband Service Qualification Email the Nehos Sales team via sales@nehos.net to qualify the address/location you wish the broadband service to be installed, and the team will confirm the broadband service details and

Broadband Restoration time

Nehos provide 24/7 broadband services however on rare occasions for reasons outside our control services can experience momentary or longer disruption. We will always restore services as soon as possible. The table bel

Yealink Dial Plan Rules

If not using auto provisioning within your Yealink handset you can manually create dial-now (dial plan) rules directly within the phone web interface. Under Settings > Dial Plan > Dial-Now enter the following entries (