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Troubleshooting Broadband Service Dropouts

What is a dropout? Dropouts occur when your device loses connection. This can be a short hiccup or a lengthy loss of connectivity. There are different types of dropouts which require their own method of troubleshooting

nbn™ Service Class Description

Here’s what you need to know about nbn™ service classes. Service Class Description 0 A location that will be serviceable by fibre to the premises (FTTP). You cannot activate the service as nbn™ are still running

Geolocation

Default browsers generally take care of the geolocation – https://support.google.com/websearch/answer/179386. If it does not automatically pick up the correct location, please follow the steps below: Please go into y

Draytek Vigor 130 Setup NBN (no VLAN)

The Draytek Vigor 130 configuration menu can be accessed from http://192.168.1.1 You will need to have a computer/laptop on the same network to access the modem i.e example 192.168.1.2/24 The default username and