Nehos pride themselves in that over many years they have successfully ported in every requested number. Recent legislation has further simplified the process to make it easy for you to move your number from one supplier to another. The only information…
International Call Control
Calls are limited to a set international destination list from within the Nehos Customer portal based on what you authorise and expect to dial. This service is designed to limit or stop international toll fraud on your account. ONLY enable the…
Inbound Channels Explained (International)
A channel in this context relates to a simultaneous call to an international DID. For information on Australian DIDs and channels please refer to an alternate Wiki labeled “Inbound Channels Explained (Domestic). In most cases an International DID provides a maximum…
Inbound Channels Explained (Domestic)
A channel in this context relates to a simultaneous call. This can be seen on a call coming in and a call going out. e.g you make a call or you receive a call. Although you do pay for the call…
How to Order a Local Number Port (LNP)
For more information about LNP, please read our wiki – LNP – Local Number Porting – IN
FusionPBX Getting started
First you need to have setup a new SIP account (extension) in your Nehos customer panel. You will need the username and password. First select the Accounts / Gateway menu option Next click the Add button at the right of the…
FreePBX / Asterisk
Settings > Asterisk SIP Settings Nat Settings You need to configure depending upon your setup. For most customers that are using FreePBX behind a NAT (router) you should set Nat=yes and IP Configuration to Static IP Enter your External IP and…
Firewall / NAT settings to access Voice Services
Nehos voice services use the 180.94.236.0/27 (255.255.255.192) and 180.94.237.0/27 subnet for SIP signaling and RTP media. Please allow traffic using UDP on any port from this subnet to ensure that there are no interruptions to signaling or media. For sip.nehos.com.au your…