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Year: 2024

Nehos Communications

Open WebUI – Retrieval Augmented Generation (RAG) – Chat with your Own documents

Revolutionize Your AI Interactions with Retrieval-Augmented Generation (RAG) in Open WebUI In the rapidly evolving world of Artificial Intelligence, providing accurate and contextually relevant responses has become more crucial than ever. One of Open WebUI  standout features—Retrieval-Augmented Generation (RAG). RAG combines…

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Top 10 reasons for choosing Enterprise Ethernet (EE) over Standard NBN

Overall, Enterprise Ethernet provides a more tailored, reliable, and supportive solution for businesses compared to Standard NBN, making it a superior choice for those looking for robust & consistent internet services.

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Troubleshooting Broadband Service Dropouts

What is a dropout? Dropouts occur when your device loses connection. This can be a short hiccup or a lengthy loss of connectivity. There are different types of dropouts which require their own method of troubleshooting. First, you will need to…

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nbn™ Service Class Description

Here’s what you need to know about nbn™ service classes. Service Class Description 0 A location that will be serviceable by fibre to the premises (FTTP). You cannot activate the service as nbn™ are still running fibre between the pits. You…

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Geolocation

Default browsers generally take care of the geolocation – https://support.google.com/websearch/answer/179386. If it does not automatically pick up the correct location, please follow the steps below: Please go into your desktop Settings > Location This information will eventually be updated within 3rd…

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Draytek Vigor 130 Setup NBN (no VLAN)

The Draytek Vigor 130 configuration menu can be accessed from http://192.168.1.1 You will need to have a computer/laptop on the same network to access the modem i.e example 192.168.1.2/24 The default username and password is admin and admin. When logged on goto…

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Broadband Recommended Hardware

We don’t recommend solutions that combine routers with built in wifi and modem as they will not perform as good as a dedicated solutions. Broadband Routers for NBN/Fibre/Bonded Copper/Wireless The Mikrotik routers have the best traffic management (QoS), security and advanced feature…

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Broadband Support

When logging a support ticket please provide the following information with as much detail as possible to help us diagnose and fix the problem as quickly as possible. If there are speed issues: * While doing a speed test please also…

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Broadband Services Ordering Process

Broadband Service Qualification Email the Nehos Sales team via sales@nehos.net to qualify the address/location you wish the broadband service to be installed, and the team will confirm the broadband service details and availability. If you are ordering an NBN service, the…

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Broadband Restoration time

Nehos provide 24/7 broadband services however on rare occasions for reasons outside our control services can experience momentary or longer disruption. We will always restore services as soon as possible. The table below represents the target resolution time for any such…

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