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Category: Wiki

Nehos Communications

Broadband Services Ordering Process

Broadband Service Qualification Email the Nehos Sales team via sales@nehos.net to qualify the address/location you wish the broadband service to be installed, and the team will confirm the broadband service details and availability. If you are ordering an NBN service, the…

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Broadband Restoration time

Nehos provide 24/7 broadband services however on rare occasions for reasons outside our control services can experience momentary or longer disruption. We will always restore services as soon as possible. The table below represents the target resolution time for any such…

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Yealink Dial Plan Rules

If not using auto provisioning within your Yealink handset you can manually create dial-now (dial plan) rules directly within the phone web interface. Under Settings > Dial Plan > Dial-Now enter the following entries (Australia) as shown. ^0[23478][0-9]{8}$, ^[0-9]{8}$, 000, ^0011[0-9]+$,…

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Voicemail

Voicemail gets emailed to a nominated email address. (Note: The option to retrieve voicemail via handset is only limited to our Cloud PBX Advanced platform.) Voicemail greeting can only be setup via a phone/handset by dialing *98. The voice prompt will…

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How To Speed Dial

This service allows users to dial preset numbers (with many digits) by dialing a short special code.  The default speed dial code is *130 (You can change this access code from the Cloud PBX Business portal under Settings > Access Codes….

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Hold Music Options

Please click each name to hear the hold music and email support@nehos.net with the name of your choice. Uplifting Acoustic Morning with Coffee Bright Sunshine Day by Day The Beach Melodic Acoustic Reflections The Power Inside City Life

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Communicator App Download

Communicator Business ver 6.7.8 (Desktop) Download Communicator Business for WindowsDownload Communicator Business for MAC OSDownload Communicator Business for Linux Communicator Go 7 (Mobile) Download Communicator Go 7 for AndroidDownload Communicator Go 7 for iOS

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Directory/BLF List

The Directory/BLF List is used to enter the list of extensions the user would like to have as contacts. When used with the Busy Line Field enabled phone, the user can select some of those extensions to be monitored by BLF…

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Cloud PBX DID Operation Times

Login to the Cloud PBX Portal and go to DID > Show Advanced Options > Operational Times The Current Date and Time is shown in the top of the window. This is the date and time you need to base your…

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